Frequently Asked Questions

Your Questions, Answered

Wardrobe concierge is professional, on-site wardrobe support provided on the day of your event. I handle steaming, emergency repairs, fit adjustments, styling touches, and wardrobe management so you can stay focused on enjoying your special moment. Think of it as having a professional backstage dresser dedicated to keeping you and your guests looking flawless.

Learn more on my What is Wardrobe Concierge page.
Think of your seamstress as the atelier creating your gown, and wardrobe concierge as your personal dresser ensuring it performs flawlessly on your special day. Alterations are completed in advance and involve permanent changes to garment construction (hemming, resizing, etc.). Wardrobe concierge is day-of support focused on steaming, quick fixes, minor adjustments, and managing wardrobe emergencies. Your event day introduces real-time moments: a delicate bustle, shifting straps, the artistry of getting everyone dressed beautifully. I ensure everything performs perfectly under pressure.
Yes. Many friends and family members gift concierge services as a meaningful way to care for someone on a momentous day. It’s not just wardrobe care, it's a gift of calm, confidence, and support.

A woman in a white wedding dress standing on a staircase, smiling, as another woman adjusts the dress.

Services & Availability

I offer several tiers of service:
- Bridal Concierge Services: From intimate 2-hour sessions to full-day support for your entire wedding party
- Special Occasion Services: Support for prom, quinceañera, pageants, and milestone celebrations
- TFSC Mobile Studio: Backstage wardrobe support for dance recitals, competitions, and performances
- Wardrobe Lifeline: Emergency, rapid-response support for last-minute crises
Yes! My services range from one-on-one support to full wedding parties and large performance groups. Each service tier is designed for specific group sizes and time frames. I prioritize based on urgency (who's leaving for photos first, who has a wardrobe crisis, etc.) and work efficiently to make sure everyone gets the help they need without feeling rushed
For weddings, most clients book 3+ months in advance. For special occasions like prom, I recommend 6-8 weeks ahead (especially during peak season). For performances and competitions, book 2-3 months in advance when possible. Rush requests are accommodated when available.
Yes. I serve the Lincoln and Omaha metro areas (within 50 miles of Lincoln). For events beyond this region, please contact me to discuss travel fees and availability.

Understanding Wardrobe Concierge

What to Expect on Your Event Day

II provide a complete menu of care:
- Professional steaming and wrinkle removal
- Minor strap adjustments (repositioning, lengthening, shortening)
- Emergency repairs (broken zippers, fallen hems, lost buttons, loose embellishments)
- Bustle preparation and troubleshooting
- Adding hooks, snaps, or closures for better fit
- Discreet solutions (hidden snaps for bra straps, weights for necklines, stitches to prevent skirts from spinning)
- Veil and headpiece placement
- Corsage and boutonnière pinning
- Transportation support (helping navigate large gowns into vehicles)
- Styling touches and photography support
I cannot perform major alterations like full re-hemming, significant resizing, or garment reconstruction on-site. If a dress is multiple sizes too big or small, that needs to be addressed with a seamstress beforehand.

However, if something unexpected happens during your event that can't be perfectly repaired quickly, my priority is continuity and confidence. I can discreetly secure a garment so you can move freely and maintain a flawless appearance in person and in photographs.
I carry stain mitigation supplies and can work to reduce visibility and prevent spreading. I can't guarantee full removal, but I can often minimize the stain enough that it won't show in photos.
I'm happy to join you wherever your party is getting ready, whether that's a private home, hotel suite, or venue. The Seamless Premiere Bridal Concierge and Red-Carpet Ready Group Experience include a full mobile wardrobe studio, which ideally requires approximately 8' × 10' of space for a sewing machine and garment rack. If space is limited, I can always adjust when discussed in advance.
Yes! I arrive with professional steaming equipment, a hand-sewing kit, and a comprehensive wardrobe toolkit including everything from safety pins and fashion tape to stain solutions and emergency supplies. The Seamless Premiere Bridal Concierge, Red-Carpet Ready Group Experience, and Mobile Studio packages include the full mobile studio setup with sewing machine, garment rack, and ironing station.
I can be as present as you need me to be. Some clients prefer me stationed in designated space and available when called. Others want me more involved: checking in regularly, coordinating transitions, and assisting during photos. I adapt completely to your comfort level and preferences. Not hovering, but always ready. We'll discuss what feels right for you during our planning call.

Absolutely. I can handle the bustle for you, but I can also walk your maid of honor or mother through the process so they feel confident doing it later in the evening if I'm not booked for the full event.
Yes. For events like quinceañera, I can assist backstage with moments like the changing of the shoes, the crowning, or a change into a surprise dance outfit, ensuring every transition is fast and flawless. We just need to plan ahead to include that time in your booking window.
Yes. My career has involved handling some of the most irreplaceable textiles in the world, including fabric woven for the Vatican. I'm trained in techniques for delicate lace, heavy beadwork, fine silks, and vintage materials. I treat every heirloom with the same reverence and careful, protective care it deserves.
Yes. I work as a quiet, seamless part of your team, coordinating timelines with your planner and ensuring you're perfectly styled and settled before key photographic moments.
Ies. I work discreetly and coordinate with your photographer. I can help position garments for detail shots, provide touch-ups, assist with styling (hair placement, train arrangement, jewelry alignment), and stay out of shots while ensuring you look perfect for every moment. Just include photo time in your booking window.
That depends on your service tier and timing. For shorter sessions (2-4 hours), I'm typically there for preparations and depart before or during the ceremony/event start. For full-day packages like Seamless Premiere, I remain available throughout your event, including post-ceremony touch-ups and ongoing support.

A woman in a blue dress with star-like patterns being helped with her dress by another woman in a pink shirt with small red hearts, near a large window in a bright room.

Working with Emily

Meet Emily

I spent nearly a decade as Head of Wardrobe for major touring productions including Disney on Ice, Disney Live!, and Marvel Universe Live!, managing thousands of costumes across five continents. I've dressed Olympians and Tony-, Emmy-, and Grammy-winning performers for high-stakes performances. I have a degree in Theatrical Costuming from Northwestern University and professional cosmetology training through Disney.
Absolutely. I have experience working with clients and performers of all ages, body types, and comfort levels. I create a supportive, body-positive environment where everyone feels comfortable, cared for, and confident.
With complete sensitivity and respect. I create a supportive, body-positive environment and work at whatever pace feels comfortable. Whether you're dealing with body consciousness, nerves, happy tears, or unexpected stress, I remain calm and reassuring. I've worked with people of all body types, comfort levels, and emotional states. My goal is always to help you feel grounded, beautiful, and at ease.
Yes. Part of my role is keeping preparations running smoothly. I can help ensure everyone is dressed on time, accessories are in place, and your party is photo-ready when needed. Think of me as your calm, organized support system.
Absolutely! Whether you're the mother of the bride needing a last-minute steam, a father struggling with a bow tie, or a sibling with a wardrobe emergency, I'm here to help. Most of my service tiers support multiple people in your group. We'll discuss exactly who's included based on your chosen package during our planning call
Yes! My professional cosmetology training means I can secure veils, place hairpieces and tiaras, add emergency hairpins, and handle basic hair touch-ups. I can also troubleshoot jewelry issues like stuck clasps or tangled chains. However, I'm not there in place of a hair stylist. I provide touch-ups and emergency support.That depends on your service tier and timing. For shorter sessions (2-4 hours), I'm typically there for preparations and depart before or during the ceremony/event start. For full-day packages like Seamless Premiere, I remain available throughout your event, including post-ceremony touch-ups and ongoing support.

Booking & Payment

1. Submit a booking request with your event details
2. I review availability and respond within 48 hours
3. We schedule a consultation call to discuss your specific needs
4. Once confirmed, you receive a service agreement and payment instructions
5. A 50% deposit secures your date
A 50% non-refundable deposit secures your date. The remaining balance is due 7 days before your event. Full payment details are outlined in your service agreement.
I accept all major credit cards, Apple Pay, Google Pay, and bank transfers.
If my schedule allows, yes. Additional time is billed at the hourly rate for your service tier. It's best to book adequate time upfront, but I'm happy to extend if needed and available.
Absolutely! Many bridal parties and prom families choose to share the investment. To keep the process seamless, I provide one comprehensive invoice to a single point of contact. Your group can coordinate the split amongst yourselves, but the final payment must be made as a single transaction.
- 45+ Days Notice: Your 50% deposit is retained, and no further balance is due.
- 30–45 Days Notice: Your deposit is retained, and 25% of the remaining balance is due.
- Within 30 Days: The full balance is required and non-refundable.
- The TFSC Credit: For any cancellation made with 30+ days' notice, 50% of your deposit may be applied as a credit toward any future service within the next 6 months.
- Rescheduling: I offer one complimentary reschedule (subject to availability) if requested at least 30 days before your event.
- Weather & Emergencies: In the event of extreme weather (Level 2 or 3 snow emergencies) or official venue closures, 100% of your payment will be applied as a credit toward a rescheduled date.
Full cancellation terms are outlined in your service agreement.
In the rare event that illness or a personal emergency prevents me from attending, you will receive a 100% refund immediately. When possible, I will also leverage my professional network to help connect you with a trusted colleague.