Privacy Policy

Effective Date: May 7, 2026

The Finishing Stitch Concierge (“Provider,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through this website and during our services. The Finishing Stitch Concierge is a Nebraska-based business operating within the United States. Information collected through our services is handled in accordance with applicable U.S. laws.

1. Information We Collect

We collect information necessary to provide our services, including:

  • Contact Details: Name, email address, and phone number.

  • Business Info: Studio or organization name and event details.

  • Service Documentation: Garment intake info, service notes, and billing information.

  • Communication: Information submitted through forms or sent via email, text, and phone.

  • Visual Records: Timestamped photos of garments for quality control and liability verification.

2. How Information Is Used

We use your information to provide services, maintain business records, protect against fraud or disputes, and comply with legal obligations. Uses include:

  • Scheduling, managing services, and processing payments.

  • Preparing contracts, invoices, and maintaining internal business records.

  • Documenting garment condition to resolve disputes, insurance claims, or chargebacks.

  • Complying with legal and tax obligations.

3. Visual Documentation & Performer Privacy

We take the privacy of our clients and performers seriously.

  • Documentation: Photos are primarily taken of garments on a hanger or dress form. IIf a photo on a person is necessary to document fit or structural issues, we focus specifically on the garment and technical details.

  • Marketing: We will never use photos or videos of clients, garments, or performers for marketing, advertising, or social media without prior express written permission (from the individual or a parent/guardian for minors).

4. Information Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties.

  • Service Providers: We use trusted partners to run our business, including Squarespace (Web Hosting), Google (Communications), and Square (Payments). We do not directly store full credit card information.

  • Mobile Privacy: No mobile information or SMS opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.

  • Legal Requirements: Information may be shared with insurance carriers, legal counsel, or authorities when required by law or for fraud investigation.

5. Data Retention & Deletion

Records and garment photos are generally retained for up to two (2) years. We will honor deletion requests as soon as possible, except where we are legally required to retain data for:

  • Tax & Accounting: Financial records for state and federal audits.

  • Liability: Records necessary for defending legal claims or insurance matters.

6. Website Security & Cookies

  • Security: We use industry-standard SSL (Secure Sockets Layer) encryption to protect data transmitted through our website.

  • Cookies: We use standard analytics to improve user experience. You may disable cookies in your browser. Our website does not currently respond to "Do Not Track" (DNT) signals.

  • Third-Party Links: We are not responsible for the privacy practices of external sites linked on our platform.

  • Safeguards: While we use reasonable safeguards, no electronic transmission or storage system can be guaranteed completely secure.

7. Children’s Privacy

This website is intended for adults (parents, guardians, and organizers). We do not knowingly collect personal information directly from children.

8. Your Rights & Contact Information

You may request to access, correct, or delete your personal information. Requests may be submitted to:

The Finishing Stitch Concierge

Lincoln, Nebraska

Email: Hello@FinishingStitchConcierge.com

Phone: (402) 327-1984

This Privacy Policy may be updated periodically. Any updates will be posted on this page with a revised effective date.